Last updated: 2026-06-26
(1) These General Terms and Conditions (hereinafter "Terms") apply to all contracts between Portalix UG (haftungsbeschränkt), Thalkirchner Str. 103, 81371 Munich, registered with the Commercial Register of Amtsgericht München under HRB 250502, represented by Managing Director Stefan Böck (hereinafter "Provider"), and the customer regarding the use of the Saklam platform.
(2) Deviating terms and conditions of the customer shall not apply unless the Provider expressly agrees to their applicability in writing.
(1) The subject of the contract is the provision of Saklam Bridge, software for masking personal data before using AI services, by way of a subscription.
(2) Saklam Bridge essentially comprises the following:
(3) Saklam Bridge operates on the Zero Knowledge principle: Personal data is masked exclusively within the customer's infrastructure. The container runs at the customer's site; the Provider does not receive, store, or process any customer content.
(4) The customer uses its own API keys from the AI providers (BYOK — Bring Your Own Key) and settles that usage directly with the respective provider. AI usage volume is not part of the contract.
(5) The terms of a separate license or site license agreement may apply in addition to or instead of these Terms; in case of conflict, that agreement prevails.
Saklam is designed for developers and companies that use AI services with personal or sensitive data and want to keep that data within their own infrastructure, in a GDPR-compliant manner.
The offering is directed exclusively at entrepreneurs/businesses (Unternehmer within the meaning of § 14 German Civil Code). Contracts with consumers (§ 13 German Civil Code) are not intended.
(1) The presentation of products on the website does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
(2) The contract is concluded upon completion of the registration and ordering process on the website. The customer receives a confirmation by email.
(1) The price for the Saklam Bridge subscription is EUR 99.00 per month or EUR 990.00 per year (two months free). All prices are plus statutory VAT (net prices; B2B). The pricing published on the website applies.
(2) AI usage volume is not part of the contract. The customer uses its own API keys from the AI providers (BYOK — Bring Your Own Key) and settles that usage directly with the respective provider. No additional costs for AI volume apply on the Provider's side for Saklam Bridge.
(3) Differing terms may result from an individual license or site license agreement.
(4) Payment is processed through the payment service provider Stripe. The Provider accepts the payment methods supported by Stripe (credit card, SEPA direct debit, etc.).
(5) Price changes will be communicated to the customer by email at least 30 days before they take effect. If the customer does not object within this period, the new prices apply from the next billing period.
(1) The subscription is concluded for an indefinite period and renews automatically for the selected billing period (month or year) at a time unless cancelled.
(2) The customer may cancel the subscription at any time effective at the end of the current billing period. Cancellation can be made via the customer account or by email to hello@saklam.com.
(3) The right to extraordinary termination for cause remains unaffected.
The offering is directed exclusively at entrepreneurs/businesses (§ 3). A statutory consumer right of withdrawal (§§ 312g, 355 German Civil Code) therefore does not apply. Independently, the subscription can be cancelled at any time effective at the end of the billing period pursuant to § 6.
(1) The Provider strives for platform availability of 99% on an annual average. This excludes scheduled maintenance windows and disruptions beyond the Provider's control (force majeure, third-party service outages).
(2) The Provider does not guarantee the availability or performance of integrated AI services (e.g., OpenAI, Anthropic, AWS Bedrock).
(1) The Provider is fully liable for intent and gross negligence as well as for damages resulting from injury to life, body, or health.
(2) For slight negligence, the Provider is only liable for breach of material contractual obligations (cardinal obligations). In this case, liability is limited to the foreseeable, contract-typical damage.
(3) Data masking is performed according to the state of the art. The Provider does not guarantee complete detection of all personal data. The customer is obligated to review the masking in Review Mode, especially for particularly sensitive data.
(4) Liability under the German Product Liability Act remains unaffected.
The Provider processes personal data of the customer in accordance with the Privacy Policy.
(1) The Provider is entitled to amend these Terms with effect for the future, provided that this is reasonable for the customer taking into account the Provider's interests.
(2) Changes will be communicated to the customer by email at least 30 days before they take effect. If the customer does not object within this period, the amended Terms are deemed accepted.
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) The place of jurisdiction is, as far as legally permissible, Munich.
(3) Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.
